Our Values provide the Core of Tower Contracting.
Our values provide the foundation and framework for everything that we do. From people to planning to execution, our values permeate every decision and provide the standards by which we guide our company. Our clients see the results of these values in each and every project and interaction with Tower Contracting.
A Commitment to Quality
We strive for excellence in every element of what we do. From beginning to end, we are dedicated to providing the highest quality possible in every interaction and project.
Making Safety A Priority
Safety is a core attitude inherent in every step of our projects. We have a rigorous safety program that is integrated into each project we complete. We are focused on keeping all workers healthy, have documented procedures that are required as part of our process, and follows strict criteria that limit worker exposure to risky work methods, harmful materials, high noise levels, etc.
Excellent Customer Service
We aim to completely connect with our customers. At the heart of what we do is a commitment to our customers to provide the best business possible in every aspect of our work. We believe customer service excellence is based on these principles:
Honesty. We work to earn your trust with every interaction. We are honest and forthcoming in our pricing, and transparent in our processes. We will find the optimal solution for your wants, needs, and project budget.
Integrity. Our standard is to act with integrity in every interaction with our clients, employees, subcontractors and partners. Our goal is to make this value visible in every aspect of our projects.
Respect. We believe treating everyone with courtesy and consideration creates an atmosphere of mutual appreciation and a focus on solutions that benefit all.
Communication. Maintaining close and consistent communication throughout a project enables better relationships, more clarity on projects and better project flow. Effective communication with client, subcontractors and staff creates positive and successful connection on all sides.
Giving Back to the Community
We work with different causes in the community, such as a domestic violence shelter and mentoring new talent. We are committed to helping those less fortunate and improving the communities around us.
“Tower Contracting, LLC is a valued client of Assurance Agency, Ltd. Bonds for Tower Contracting, LLC are written through Great American Insurance Company, located at 301 E. 4th. St., Cincinnati, OH 45202 which is rated A (Excellent), Class XIII by A.M. Best and is listed in the Federal Register.”
“Great American Insurance Company has been providing Surety support to Tower Contracting, LLC since 2011. Tower Contracting, LLC has been absent of claims on bid, performance and payment bonds that have been executed on behalf of Great American Insurance Company in the past several years. Great American Insurance Company has the utmost confidence in the management of Tower Contracting, LLC and its financial strength to support endeavors”
Assurance Agency, Ltd.
“Over the last 10 years, we have the opportunity to work with several general contractors from the Chicago area. All too often, this has proven to be a challenging experience. Our construction experience with Tower Contracting, LLC, at Roseland Hospital has been most satisfying. From the quality of their workmanship, to their attention to detail, and their ability to meet extraordinary deadlines, Tower Contracting, LLC has met or exceeded our expectations. A very important highlight about Tower is their ability to work with local minority businesses and residents through their established community outreach program which was very important to RCH and of course to our surrounding residents. We here at Roseland Community Hospital highly recommend Tower Contracting, LLC.”
Chief Executive Officer
“The Quality of your work and your customer service is among the best that we have worked with, and the personal pride that you have definitely shows in your work! “
Michael E. Hastings
Member, Board of Education
“We wish to take this opportunity to thank everyone at Tower Contracting for the professionalism and excellence that we have experienced working with you. Everyone has been complimentary about the construction projects that you have completed at the library.”
“It is a privilege to have such a quality company that we can call on right here in the City of Markham. We have experienced that your projects are done cost-effectively and in a timely manner. We are very appreciative to your Team for their diligence and hard work on our behalf.”
“I would like to take this opportunity to express my sincere thanks for the outstanding job Tower Contracting, LLC performed on the construction of the Glenwoodie Club House and Banquet Facility. We were impressed from the very beginning with the ability of the design team to transfer our vision to paper and complete the project.”
“During these difficult economic times we also appreciated that Tower was very receptive to using locally owned and operated businesses for a significant portion of the work.”
“If the opportunity arises to recommend your firm, please feel free to have any potential clients call on my office to either provide walking tours or speak on your behalf.”
Mayor Kerry Durkin
Village of Glenwood